Business Social Media Oopsie
Business Social Media Info DO Put It on Your Card
After a particularly pleasant experience as a customer you’ll see me standing at the cash picking up a business card. If you watch you’ll see me look at both sides of the card.
The reason I’m doing this is I’m active on social media, I’m looking for their business social media info so that I can give them a kudos online.
Side note: If they don’t have cards for the taking, I make a friendly suggestion that they rectify the situation. Always have business cards for the taking at the till.
Many times (too many) I have to ask for the business social media info because it isn’t anywhere on the card.
If you have business social media accounts then include the info on your cards. You wouldn’t leave off your phone number, e-mail or website, right? Social media is another means, a very popular way for customers to communicate and publicly talk about your business.
After scanning their business card I hand them my card. I thank them for the amazing customer experience, take some pictures and explain what I do. I support my community by supporting Cowichan Valley Business Growth.
I let them know what made my customer experience a good one and that I will be telling others about it.
I explain that I’ll be mentioning them on my blog, on Twitter, Facebook, Instagram and more. That I may even create a board on Pinterest. If it is a restaurant I may do a review.
If there is no social media info on the card, rather than assuming (used to do that) I ask. Often they have a Facebook page (or are pretty sure they have one). I point out that it’s not on the business card, and they respond with “you can just search our name”.
Buzzzzzz wrong answer! I make another friendly suggestion. Don’t make it tough for people to track you down on social media. Don’t assume you’ll come up top those results either. If your business socializes…include the contact info on your card,
Take care. And, speaking of social media, please follow the I Love Cowichan blog on Instagram & Facebook
PS – I was curious so I just pulled out 10 random local business cards.
2 no business social media listed, they do not partake so that card is complete
5 have no business social media listed but do use at least one form of social media
1 has Facebook logo without link – that’s good but would be GREAT with the FB page link
2 include the business social media info – Kudos!!!